1. ARRIVAL AND DEPARTURE
Ollero Eco Lodge is at your disposal from 3pm on the day of your arrival. On your departure day the check- out time is at 11 am. Unfortunately, it is not possible to leave your luggage to Ollero Eco Lodge after the check-out. For safety reasons only checked-in guests are allowed on private premises and the maximum capacity per room may not be surpassed. Please let us know your estimated time of arrival at least couple of days beforehand. In order to stay in Ollero Eco Lodge every guest must have a valid ID with them.
We accept the most common credit/debit cards. Please note that we do not accept cash.
Because of allergies, pets are not welcome inside the buildings. Please notice about your pet beforehand.
4. RESPONSIBILITY ON YOUR VALUABLES
Ollero Eco Lodge is not responsible for damage or disappearance of valuables whilst your stay. Please take care of your belongings.
5. GUESTS RESPONSIBILITY ON DAMAGES
As a guest you are responsible for damage caused on purpose or by accident by you, your guest or your pet in the buildings or in premises of Ollero Eco Lodge. This applies also to the furniture and other equipment of Ollero Eco Lodge. Ollero Eco Lodge has the right to charge the costs of caused damages from the customer. Our cottage is your home, please treat it with respect!
6. LATE ARRIVALS
We prefer arrivals before 9pm but late arrivals are also possible if noted at least day before.